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Newsletter Archive

We want you to get the best out of your Archive CD Books experience but if you have a question please look here BEFORE contacting us. You’ll get your answer quickly and we can spend more time finding new and exciting books for you.

CD Deliveries & Ordering
• Where is my CD? (1.1)
• How do I place an order? (1.2)
• I don’t like using on-line ordering. Can I order by mail? (1.3)
• Your on-line ordering system doesn’t let me apply my special tax exemption to my order. How do I place an order with you? (1.4)
• On the shopping cart I get a grey window where I should be entering my credit card details. I need to install the Java Engine to use the shopping cart. How can I do this? (1.5)
• My web browser gives an error message about "cookies" What should I do? (1.6)
• Can you write and let me know when a CD is released? (1.7)
• How secure is the shopping cart? (1.8)
• Is there a full list of all books on CD? (1.9)

The CD Books
• Does this CD Book include.... (2.1)
• Missing pages in books (2.2)
• Printing Pages (2.3)
• Searching for words in a book (2.4)
• What is FastFind enhanced searching? (2.5)
• Can the CDs be viewed on a Macintosh or other non-windows Computer? (2.6)

CD Problems
• My CD will not run (3.1)
• Questions about PDF files & Acrobat Reader (3.2)
• Apparent disk errors (3.2)

Book Indexes
• Do books have indexes? (4.1)
• Some CDs have a link to download indexes but it doesn't work. (4.2)

We hope this FAQ answer has solved your problem. If you are unable to find a suitable answer anywhere in these answers then please send us an e-mail with as clear a statement of the issues as possible and we’ll see if we can help to direct you to an answer. E-mail to help@archivecdbooks.ca